TOPIC: E-BUSINESS STRATEGIES
OBJECTIVE: ANALYZE THE STRATEGIES AND BUSINESS THAT APPLY TO A PARTICULAR MARKET SEGMENT, TO DEFINE THE BEST BUSINESS TECHNIQUES.
DEVELOPMENT
1 Step: Establish the baseline of the strategies from the point that the indicators start from zero.
2 Step: Transform the value of chain.
3 Step: Value Synergies.
4 Step: Convergences of value offers
Strategies
- Analysis process: threats, oportunities and what resources count
- Sustainable competitive advantage that generates extraordinary returns
The 8 essential e-business principles
1. Know the customer
2. Multi-channel interaction with the client
3. Customize the customer experience
4. Optimize the value of each client
5. Focus on 100% customer satisfaction
6. Global E-Business architecture, focused on the client
7. Extend the ecosystem
8. Organizational culture on the excellence of E-Business
These staments are based in only one principle, which is know to the customer.
Delivery Logistics: Analyze delivery companies.
RESULT
Understand the importance of the correct begining in a company, with the better strategies.
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